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West Springfield
Behavioral Healthcare for Western Massachusetts Families
Therapists and clinicians serving children, teens, adults, and families in West Springfield and across Western Massachusetts. Appointments available now.
Address
59 Interstate Dr, Suite 3, West Springfield, MA 01089
Phone
774-206-1125
Telehealth
Also available remotely
About this location
Northeast Family Services serves families and individuals across West Springfield and the broader Western Massachusetts region, including Springfield, Chicopee, Holyoke, and Agawam. Whether you are looking for support for your child, your family, or yourself, our West Springfield team is here. We accept Medicaid, MassHealth, and most commercial insurance plans, and you do not need a referral to get started.
What we offer in West Springfield
Therapy in Your Home
Clinicians come to your home to work with children, teens, and families. Available through MassHealth Children's Behavioral Health Initiative (CBHI) for eligible families.
Therapy in Our Office
Individual, couples, and family counseling at our West Springfield office. Flexible scheduling available.
Telehealth / Virtual Therapy
Virtual sessions available through Real Help for clients who prefer to meet online.
ABA Therapy
Applied Behavior Analysis for children with autism spectrum disorder, delivered at home and in the community.
Therapeutic Mentoring
One-on-one mentoring for children and teens in community settings. Available through MassHealth Children's Behavioral Health Initiative (CBHI).
Medication Management
Psychiatric evaluations and ongoing medication support from providers.
In-Home Behavioral Therapy
Targeted behavioral support for children delivered at home by trained clinicians.
Getting here
Our office is located at 59 Interstate Dr Ste 3, West Springfield. Street parking is available nearby.
Frequently Asked Questions
Do I need a referral to get started?
No. Fill out our form or give us a call and our intake team will take it from there.
Do you accept Medicaid?
Yes. We accept Medicaid and MassHealth at our West Springfield location. We also accept many commercial insurance plans.
Can I do telehealth instead of coming in?
Yes. Virtual therapy through Real Help is available for clients who prefer to meet online.
Ready to get started?
No referral needed. We'll match you with the right therapist.
Contact Us
774-206-1125
info@ne-family.com
Also Available
Can't make it in? We also offer telehealth and in-home therapy options.
Insurance Accepted
We accept Medicaid and a wide range of commercial insurance plans.

Northeast Family Services is a CARF-accredited organization.
Other Massachusetts locations

Worcester
Massachusetts

Fall River
Massachusetts

North Andover
Massachusetts

Dorchester
Massachusetts
Ready to get started at our West Springfield location?
Fill out our form or give us a call and we will connect you with the right clinician.
