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Make a Payment
Select your state below to access the secure payment form for your location. If you have questions about your balance or a charge, contact us, and we will be happy to help.
Select Your State
We make it easy to pay your balance online. Each state has its own secure payment form. Just select the state where you receive services and follow the link to submit your payment.
If you are unsure which form to use, or if you have a question about your bill, call us at 774-206-1125 or email info@ne-family.com, and our billing team will assist you.
Massachusetts Payment Form
Use this form to make a payment for services received at any of our Massachusetts locations.
Pay Now, Massachusetts
Rhode Island Payment Form
Use this form to make a payment for services received at our North Providence or Warwick locations.
Pay Now, Rhode Island
New York Payment Form
Use this form to make a payment for services received at any of our New York locations.
Pay Now, New York
New Hampshire Payment Form
Use this form to make a payment for services received at any of our New Hampshire locations.
Pay Now, New Hampshire
Questions About Your Bill?
If you have a question about your balance, a charge on your account, or need help understanding your statement, our billing team is here to help. Please do not include sensitive account or insurance information in an email. Call us directly so we can assist you securely.
774-206-1125
info@ne-family.com
Payment FAQ
Which payment form should I use?
Select the state where you receive services. For example, if you receive services in Massachusetts, use the Massachusetts form. If you are unsure, call us at 774-206-1125, and we will direct you to the correct form.
Is online payment secure?
Yes. Our payment and referral forms are processed through secure, encrypted platforms. Do not share your full insurance ID, Social Security number, or other sensitive information through email or the contact form. Use the payment forms linked above or call us directly.
I made a payment but have not received a confirmation. What should I do?
Check your spam or junk folder first. If you still have not received a confirmation, call us at 774-206-1125 or email info@ne-family.com, and our billing team will look into it.
Can I pay by phone instead?
Yes. Call us at 774-206-1125, and our team will assist you with a payment over the phone.
I have a question about a charge on my statement. Who do I contact?
Call us at 774-206-1125 or email info@ne-family.com. Our billing team will review your account and help you understand any charges.
Have a question before you pay?
We are happy to help.