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Telehealth
Therapy From Wherever You Are
Meet with a therapist by video, on your schedule, from anywhere you have a private moment. Available across Massachusetts, Rhode Island, New York, and New Hampshire.
- Available in Massachusetts, Rhode Island, New York and New Hampshire.
Why Telehealth?
Life does not pause for a therapy appointment, so we bring therapy to you. Virtual therapy through Northeast Family Services connects you with a clinician by video from your home, your car, your office, or anywhere you have a few minutes of privacy.
No commute. No waiting room. No rearranging your whole day. Just a scheduled session with a therapist who is focused entirely on you.
We offer the same high-quality care in virtual therapy as you would receive in person. Virtual therapy is delivered via Real Help, our telehealth platform built for adults who want quality mental health care on their own terms.
- Flexible scheduling
We know your schedule does not always cooperate. That is why we offer early morning, daytime, and evening appointments, with flexibility across weekdays and select weekends. Whether you need a session before work, during a break, or after the kids are in bed, we have a time that works.
- What to expect
Your first session starts with a conversation. Your therapist will get to know you, understand what brought you in, and work with you to set goals. Sessions are held over secure video and can be joined from any device with a camera and internet connection.
Many clients find it easier to stay consistent with therapy when they do not have to physically go anywhere, and consistency is a big part of what makes therapy work.
Is virtual therapy as effective as in-person therapy?
For most people, yes. Research consistently shows that virtual therapy produces outcomes comparable to in-person sessions for anxiety, depression, stress, and relationship challenges. The quality of the therapeutic relationship matters far more than the format.
At Northeast Family Services, we guarantee the same standard of clinical care in our virtual sessions as you would receive in one of our offices.
Who this service is for
Virtual therapy is a good fit for adults managing anxiety, depression, stress, or relationship challenges who want a flexible, low-barrier option. It works well for working professionals who cannot easily step away for in-person appointments, people who prefer the comfort and privacy of connecting from home, and anyone who has struggled to stay consistent with therapy due to scheduling or access.
This service is available in Massachusetts, Rhode Island, New York, and New Hampshire through our network. Real Help, our telehealth service, extends coverage further across New England, including Vermont, Maine, and Connecticut.
About Real Help
Virtual therapy through Northeast Family Services is delivered via Real Help, our telehealth platform. Same clinicians. Same clinical standards. A platform designed specifically for adults seeking virtual-first care.
Real Help accepts insurance and private pay. If you are looking for telehealth for a child or as part of a home-based service program, our other services may be a better fit.
Frequently Asked Questions
Is virtual therapy as effective as in-person therapy?
For most conditions, yes. Studies consistently show that telehealth produces comparable outcomes to in-person therapy, particularly for anxiety, depression, and stress-related concerns. The difference is convenience, not quality.
What do I need for a virtual therapy session?
A device with a camera and microphone, a stable internet connection, and a private space. Most clients use a laptop or phone.
Is virtual therapy available in all four states?
Yes. Real Help is available in Massachusetts, Rhode Island, New York, and New Hampshire, as well as Vermont, Maine, and Connecticut.
What if I want to switch between virtual and in-office therapy?
Many of our clients move between telehealth and in-office sessions depending on their schedule. Talk to your therapist, and we will make it work.
Is this service for children as well as adults?
Real Help is designed primarily for adults. If you are looking for virtual therapy for a child, reach out, and we will connect you with the right service within the network.
Ready to get started?
Contact the Real Help team directly:
Email: info@realhelp247.com
Call: 888-637-TELE (8353)
Or fill out our form, and our team will reach out to connect you with the right therapist.
State Availability
- Massachusetts
- Rhode Island
- New York
- New Hampshire
Insurance
Why Northeast Family Services?
- Founded 2003
- Hundreds of team members
- CARF accredited
- Serving 4 states
- Same-week availability
Ready to get started?
Real Help makes it simple to book, verify your insurance, and get matched with a therapist.
